Coaching is a long-term commitment to lasting, profitable change.

“Xerox Corporation carried out several studies on coaching. They determined that in the absence of follow-up coaching to their training classes, 87% of the skills change brought about by the program was lost."
 —Business Wire, July 30, 2001

“A study featured in Public Personnel Management Journal reports that managers (31) that underwent a managerial training program showed an increased productivity of 22.4%. However, a second group was provided coaching following the training process and their productivity increased by 88%. Research does demonstrate that one-on-one executive coaching is of value.”
—by F. Turner, Ph.D. CEO Refresher 2001

Michigan-based Triad Performance Technologies, Inc. studied and evaluated the effects of a coaching intervention on a group of regional and district sales managers within a large telecom organization. The third party research study cites a 10:1 return on investment in less than one year.

Professional coaching improves your bottom line.

The study found that the following business outcomes were directly attributable to the coaching intervention:

• Top performing staff, who were considering leaving the organization, were retained, resulting in reduced turnover, increased revenue, and improved customer satisfaction.
• A positive work environment was created, focusing on strategic account development and higher sales volume.
• Customer revenues and customer satisfaction were improved due to fully staffed and fully functioning territories.
• Revenues were increased, due to managers improving their performance and exceeding their goals.

What kind of ROI are companies receiving from coaching?

"This Fortune 500 company found 529% return on investment and significant intangible benefits to the business.  Including the financial benefits from employee retention boosted the overall ROI to 788%."  Read research findings from Metrix Global LLC

"Overall, the investigators are confident that the Client Company has achieved total impact in the millions.  The immediate return on investment will be in the 10 to 1 range.  The long-term return will be even higher."  Read research from coaching.com

“Asked for a conservative estimate of the monetary payoff from the coaching they got, these managers described an average return of more than $100,000, or about six times what the coaching had cost their companies.” -- Fortune, 2001  

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