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"Anyone can become angry - that is easy. But to be angry
with the right person, to the right degree, at the right time,
for the right reason and in the right way - that is not easy."

—Aristotle, 350 BC

The Genos Model of Emotional Intelligence

The model is a set of seven skills that define how effectively people perceive, express, reason with, and manage emotions within themselves and others. Our workplace specific assessments measure how often a person demonstrates emotionally intelligent workplace behaviors aligned to these seven skills. The seven skills guide us to deal effectively with our own and others’ emotions and enhance our decisions, behavior and performance at work.

Emotional Self-Awareness

Perceiving and understanding your own emotions.
Improve it to understand how your feelings impact decisions, behavior and performance.

Emotional Expression

Effectively expressing your own emotions.
Improve it to help colleagues understand you, and to build trust among staff.

Emotional Awareness of Others

Perceiving and understanding others’ emotions.
Improve it to help you engage, respond to, motivate and connect with others.

Emotional Reasoning

Using emotional information in reasoning, decision-making.
Improve it to enhance decision-making and increase buy-in to the decisions you make.

Emotional Self-Management

Effectively managing your own emotions.
Improve it to boost job satisfaction, better cope with demanding workloads and enhance productivity and performance.

Emotional Management of Others

Influencing others’ moods and emotions.
Improve it to reduce conflict, inspire productivity and performance and create a positive work environment.

Emotional Self-Control

Effectively controlling your strong emotions.
Improve it for wellbeing, to think clearly under stress and cope with challenging emotional situations.